Using Visitor Behavior Data on Websites

If you visit the website www.ecoopedu.com, we process data about your online behavior based on our legitimate interest (i.e., without your consent) for the following purposes:

obtaining data to improve our website in the future, creating better conditions for providing professional and educational content; our legitimate interest in this case is improving our services for you;

creating statistics and reviews, especially tracking the number of visits to our websites or specific content and measuring the effectiveness of advertisements; our legitimate interest in this regard is measuring the effectiveness of our websites and advertising costs; for this purpose, we may also obtain and use other derived data from your online behavior; or we may provide derived data to our partners for commission settlement, as described in the chapter "Who handles your personal data and to whom do we disclose it?"

testing new features and applications before implementation to avoid problems with the operation of these innovations during actual operation, which could worsen your online experience with us; our legitimate interest in this case is the flawless operation of our services for you;

Taking Visitor Behavior Data on Websites is not only obtained through cookies. We also supplement them with the following data:

IP address of your device (address of your device through which you communicate with other devices on the Internet); operating system of your device, its version, and language settings; browser you use on your device, its version, and language settings; web address (URL) of the page from which you access our website.

For this purpose, we use the above types of personal data on visitor behavior on the website for a maximum of 38 months, and we store the data only in pseudonymized form.

If You Register with Us on the Portal www.ecoopedu.com

Various videos of professional meetings, educational videos, and professional contributions are available to registered users on the pages www.ecoopedu.com. Some videos are freely accessible to all registered users, while others are only accessible to users from specific professional fields.

Processing of Personal Data on the Basis of Consent

We collect personal data of users for the purpose of administering and maintaining the database of registered users, for communication and informing users in case of technical or content-related issues, for providing educational content via email, and for some other purposes: informing about news on the portal www.ecoopedu.com; informing about certain educational activities and meetings intended for professional or general public; obtaining data to improve our services for you in the future, to create better conditions for providing video content and educational content.

In order to prepare customized content for you, we analyze all the above-mentioned data and derive other data from them, which we use for this purpose. In the user profile section of our website, you can later change your privacy settings and areas for which we may process your personal data. We use your personal data during the existence of your account, which you can delete at any time.

Based on our legitimate interest (i.e., without your consent), we can also use your settings to test new features and applications before implementation, as described in the section "If You Visit Our Websites."

Processing of Personal Data Based on Legitimate Interest

If you create a user account on the portal www.ecoopedu.com, we process your identification and contact information, your settings, data about your online behavior, and behavior when reading emails, also based on our legitimate interest (i.e., without your consent), for the following purposes: administration and maintenance of the database of registered users; communication and informing users in case of technical or content-related issues; informing about new contributions and videos, the links (URLs) of which we can send to you via email or display on our websites; our legitimate interest in this case is the effective promotion of our services; informing about news on the portal; informing about educational activities and future meetings; obtaining data to improve our services for you in the future, to create better conditions for providing professional and educational content; our legitimate interest in this case is improving our services for you;

Based on our legitimate interest (i.e., without your consent), we can also use your settings to test new features and applications before implementation, as described in the section "If You Visit Our Websites."
Who processes your personal data and with whom do we share it?

In most cases, we process your data for our own purposes as their controller. We also share the data with our processors, who process it according to our instructions. With your consent, we may also share data with advertising and social networks for displaying tailored ads on other websites.

We process all described personal data as the controller. This means that we determine the purposes for which we collect your personal data, the methods of processing, and are responsible for their proper implementation.

We may also disclose your personal data to other entities that also have the function of controllers based on your consent to advertising and social networks, as described in the section Use of Cookies and Other Technologies, Data Transfer to Advertising and Social Networks, specifically by name:

Google Ireland Limited (registration number: 368047), headquartered at Gordon House, Barrow Street, Dublin 4, Ireland; the company's privacy policy is available here: https://policies.google.com/technologies/ads

We also use services of other processors to process personal data only in accordance with our instructions and for purposes described in the section Why Do We Process Personal Data and Why Are We Entitled to Do So?. Such processors include: cloud computing service providers and other technology and support suppliers such as: Wix.com; Institute for Professional Education and Innovation Support – e-CoopEdu, Tax number: 8332088000; marketing tools managers that help us optimize the web and personalize content and offers for you; Optimics s.r.o. Tax number: 28942019 (Google Analytics services); Google Ireland headquartered at Gordon House, Barrow Street, Dublin 4, Ireland (BigQuery, ChannelAdvisor services); conducting NPS surveys on user satisfaction with our services such as SurveyMonkey Europe UC, headquartered at 2 Shelbourne Buildings, 2nd Floor, Shelbourne Road, Ballsbridge, Dublin 4, Ireland. 

From which sources do we obtain personal data?

We mostly obtain personal data directly from you through our website or communication with you.

We mostly process personal data that you provide directly to us during the creation and use of an account or in communication with us, for example, via email. We also obtain personal data directly from you by monitoring your online habits while browsing our website or reading our emails.

What are your rights regarding the processing of personal data?

In connection with your personal data, you have several rights. These include the right to access, review, delete and limit processing, transfer, object, and complain.

Just as we have our rights and obligations regarding the processing of your personal data, you also have certain rights regarding the processing of your personal data. These rights include:

Right to Information

In simple terms, you have the right to know what data about you we collect, for what purposes and for how long, where we obtain your personal data from, to whom we disclose it, who else processes it besides us, and what your other rights regarding the processing of your personal data are. You can read all this in the document "Personal Data Protection on the Website www.ecoopedu.com". However, if you are still not entirely sure which personal data about you we collect, you can request confirmation from us whether we collect personal data about you, and if so, you have the right to be informed of this data. In accordance with the right to information, you can request a copy of the processed data from us.

Right to Rectification

If you notice that the personal data we hold about you is incorrect or incomplete, you have the right to request that we correct or complete it as soon as possible.

Right to Erasure

In some cases, you have the right to have your personal data erased. We will delete your personal data as soon as possible if one of the following reasons is met: we no longer need your personal data for the purposes for which we processed them; you have withdrawn your consent to the processing of personal data, where your consent is necessary for the processing of data, and we do not have any other reason for further processing of this data; you have exercised your right to object to the processing of data (see below section Right to Object to Data Processing) for personal data we process based on our legitimate interest, and we find that we no longer have legitimate interests that would justify further processing of this data, or you believe that the processing of personal data we carry out is no longer in line with generally binding legal regulations.

Please be aware that even if one of the described reasons is met, it does not mean that all your personal data will be immediately deleted. However, these rights cannot be exercised if the processing of your personal data is still necessary to fulfill our legal obligations or to establish, execute, or defend our legal claims (see section Why Do We Process Personal Data and Why Are We Entitled to Do So?).

Right to Restrict Processing of Data

In some cases, in addition to the right to erasure, you can also exercise the right to restrict the processing of personal data. This right allows you to request that your personal data be specifically marked and excluded from any processing procedures in certain cases – in this case, the effect is temporary (and not permanent as with the right to erasure). We must restrict the processing of personal data: if you dispute the accuracy of personal data until we agree on which data is correct; if we process your personal data without appropriate legal basis (e.g., beyond the intended scope), and you prefer to restrict rather than delete such data (e.g., if you anticipate providing us with such data in the future); if we no longer need your personal data for the purposes described above, but you need them to establish, execute, or defend your legal claims, or if you object to the processing of data. The right to object is described in more detail below in the section Right to Object to Data Processing). During the consideration of your objection, we must restrict the processing of your personal data.

Right to Data Portability

You have the right to receive all your personal data that you have provided to us and that we process based on your consent (see section If you register with us on the Posvetovalnica za zdravnike portal) and based on contract performance. We will provide your personal data to you in a structured, commonly used, and machine-readable format. Simple data transfer is only possible for data that we process automatically in our electronic databases.

Right to Object to Data Processing

Based on reasons related to your specific situation, you have the right to object to the processing of personal data based on points (e) or (f) of Article 6(1) of Regulation (EU) 2016/679 and to object to the processing of data for direct marketing purposes (see section Why Do We Process Personal Data and Why Are We Entitled to Do So?). We will immediately cease processing your data for marketing activities; in other cases, we will do the same if we do not have legitimate reasons for processing that outweigh your rights or for enforcing legal claims.

Right to Complaint

Exercising the aforementioned rights does not affect your right to file a complaint with the relevant authority. You can exercise this right, in particular, if you believe that we process your personal data unjustifiably or in violation of generally binding legal regulations. You can file a complaint about the data processing we perform with the Information Commissioner at the address Zaloška cesta 59, 1000 Ljubljana.

How can you exercise certain rights?

Write to us at info@ecoopedu.com so that we can assist you with your request regarding the exercise of your rights regarding the processing of personal data.

We will fulfill your request as soon as possible, but certainly within one month. In exceptional cases, especially with more complex requests, we have the right to extend this period by two additional months. If such an extension is necessary, we will inform you of the reasons for it.